Job Details

System Analyst

40

Permanent - Full Time

KEY PERFORMANCE AREAS

  • Enabling the business to implement and develop systems and processes
  • Liaising with system development teams
  • Change and project management using Agile methods
  • Provide ongoing support for the Department Champion community

PRINCIPAL ACCOUNTABILITIES

  • To ensure interaction between the business systems and the user community to effectively meet the needs of the business
  • Provide support for business systems
  • Provide link between the business and external support & development teams
  • Identify system modifications to optimise business processes
  • Ensure system changes on core business systems are tested and implemented to meet the needs of the business
  • Manage implementation and ongoing updates and change requests for 3rd party systems within the business
  • Assist with the maintenance of business reporting systems and their administration.
  • Documentation of business processes & knowledge
  • Training of new knowledge and processes to the business, enabling departments to train their own staff
  • Maintain relationships with all key personnel from around the business
  • Develop ongoing training on all business systems
  • Other ad hoc duties as required